At GoKit.is, your privacy matters. We are committed to protecting your personal data and ensuring that your information is handled securely, transparently, and in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or rent gear from us.

Who We Are

GoKit.is specializes in outdoor gear rentals for travelers in Iceland.

Location: Reykjavík, Iceland
Contact: info@gokit.is
Website: www.gokit.is

What Information We Collect

When you interact with GoKit.is, we may collect the following personal information:

When You Book a Rental:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Rental and delivery details

  • Credit card/payment information

 When You Browse Our Website:

  • IP address

  • Device and browser type

  • Geographic location (approximate)

  • Pages visited and actions taken

  • Cookies and usage data (see section 7)

How We Use Your Information

We use your information to:

  • Process and confirm your rental bookings

  • Deliver and collect rented items

  • Communicate about your order or related services

  • Send order confirmations, receipts, and important updates

  • Respond to inquiries or customer service requests

  • Improve our website and user experience

  • Comply with legal obligations

Sharing Your Data

We only share your personal data with trusted third parties where necessary to fulfill your rental request or meet legal obligations. These may include:

  • Payment processors for secure transactions

  • Delivery partners (if applicable)

  • IT and web hosting providers for platform functionality

  • Icelandic or EU authorities, if required by law

We never sell or rent your personal data to third parties for marketing purposes.

Data Retention

We keep your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or reporting obligations

Typically, we retain order and transaction data for up to 7 years, as required by Icelandic law.

 Your Rights Under GDPR

If you are located in the EU or EEA, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request the deletion of your data (under certain conditions)

  • Object to data processing or withdraw consent

  • Request data portability

  • Lodge a complaint with the Icelandic Data Protection Authority

To exercise any of these rights, please email us at info@gokit.is.

Cookies & Tracking

GoKit.is uses cookies to enhance your browsing experience, including:

  • Functional cookies for basic website operation

  • Analytical cookies (e.g., Google Analytics) to understand how users interact with our site

By using our site, you consent to our use of cookies. You can adjust your cookie preferences via your browser settings.

Data Security

We take data security seriously and use industry-standard practices to protect your personal information, including:

  • HTTPS protocol across our website

  • Restricted access to stored data

However, no online system is completely foolproof, and we cannot guarantee absolute security.

 Children’s Privacy

GoKit.is does not collect personal data from individuals under the age of 18. If we become aware that we have inadvertently received such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available at www.gokit.is, and the “Effective Date” will indicate when it was last revised.

 Contact Us

If you have questions, concerns, or requests about your privacy, feel free to reach out:

Email: info@gokit.is